Privacy Policy Questions Answered
Only you — when you log into satrialiga login. Your balance, deposit and withdrawal records are private to your account. Our support team can view account details only to help you if you contact them about a specific transaction or dispute.
No. Your contact details stay within satrialiga login unless you give us permission, or unless we're required to share data with payment processors (DANA, OVO, GoPay, QRIS) to complete your transaction. We never sell or rent your information.
We send encrypted payment requests to your chosen processor. Your bank or e-wallet app handles the actual transfer. We store only a token linking your account to that payment method — never your full payment credentials. Your bank manages your account security independently.
Change your password immediately from your profile settings. If you suspect someone else has accessed your account, log out all sessions and contact our support team right away. We'll help you secure your account and review any suspicious activity.
Yes. Contact support with your account email and request data deletion. We'll remove personal details after closing your account, subject to legal retention requirements. Some transaction records must be kept for compliance and fraud prevention.
We log your general location (region/country) for compliance and security — to prevent fraud and ensure access depends on local law. We do not track your exact physical location or share it with third parties. You can review location access settings on your device.
We review our privacy practices regularly and update this policy when needed to reflect changes in how we handle data or new features. We'll notify you by email if we make material changes that affect your rights or how your data is used.
